Targeted customer communications
Would you open marketing mailings that do not appeal to you because they look »cheap« or are poorly produced? Would you trust business partners whose written communications contain mistakes or do not arrive on time? Definitely not. For this reason, you should entrust your most important customer-communications instruments to absolute professionals.
In order to conduct your communications with customers in a targeted, efficient manner, we use our long years of experience in complex national and international projects to support you by taking over responsibility for your print and mail services.
Our core skills lie in developing and implementing solutions in the areas of direct-marketing mailings, document management and CRM consulting.
We will guarantee you the highest level of service and process quality – from the very first day onward.
Learn more about our other areas of expertise: customer relationship management, data, finance, supply chain management, customer care and IT.
- Transaction printing
- At your request, we will print and send invoices, payment reminders, pay slips, bank account statements and shipping documents. In this work, we assure you of the highest level of security in dealings with your customer data.
- Lettershop
- State-of-the-art technologies for cutting, folding, insertion of supplements, enveloping and wrapping ensure that your mailing is professionally produced.
- CRM strategy
- We will offer you comprehensive consulting services for campaign management and interactive customer communications. The service portfolio covers IT consultation, IT sales support, IT project management and IT product management for the conception of innovative customer-communication solutions.
- Card production
- We will assume responsibility for the entire preparation of plastic cards for customer-loyalty programs: from production and printing to personalization and mailing.
- Personalization
- Using standard printing processes like laser printing and ink jets, complemented by multicolor printing, we will turn your mailings – using either continuous or single-sheet paper – into personal messages.
- Postage management
- As Europe’s largest postal agent, we will find the lowest possible postal rate for your mailing – nationally and internationally.
- Business-process outsourcing
- From the assumption of individual production steps to the complete takeover of operations, we will handle your document management and all regular business correspondence.
Run your mouse over the term and discover the service hidden there.