News

 
arvato services
December 9th, 2009
eBay and Bertelsmann subsidiary arvato to start service for new distribution channel in Europe

  1. - Strengthening of the new eBay Outlets concept
  2. - Enhancement of distribution for brand manufacturers


Dreilinden/Berlin, December 9, 2009 – eBay, the world’s online marketplace (www.ebay.com) and arvato, the service providing subsidiary of Bertelsmann AG, are to combine forces to make trading on eBay even more easy and effective for brand manufacturers. The new agreement will enhance the “eBay Outlets” distribution channel, which launched in summer 2009.



arvato services (a subsidiary of Bertelsmann division arvato), will offer expert advice and support to brand manufacturers in creating and maintaining an outlet shop on eBay. This includes quotations, sales and logistics to customer and financial services, making it much easier and faster for manufacturers to open their brand shops on eBay. arvato services offer the required know-how in e-commerce, shipping and logistics and the eBay platform, to achieve sustained success of outlet shops.

Dr. Stephan Zoll, Managing Director eBay GmbH: “Using eBay as a distribution channel has never been easier and more effective for brand manufacturers. Sales service providers are an integral part of building, maintaining and enhancing eBay outlet stores. We are very pleased to welcome arvato services as another strong partner bringing a wealth of international expertise.”

Mario Schwegler, Managing Director arvato services: “We bring brands and manufacturers to the biggest online marketplace – eBay. As a service provider, we assume all end customer processes around communications and the flow of goods and resources, handled by retailers in the offline world. This is why I am convinced we will be able to expand our capacities regarding brand manufacturer stores. Our full service model will allow a quick and easy entry into this important e-commerce distribution channel.”

Since summer of 2009, brand manufacturers can offer selected products in specially established branded shops on eBay, which they can design and brand themselves. On eBay, which is the world’s leading eCommerce website, brand manufacturers can reach more than 89 million active users worldwide. Today, eBay buyers can search for great offers in over 30 brand manufacturer stores on eBay.de and nearly 20 on eBay.co.uk. Further information and all the shops can be found at http://deals.ebay.co.uk/outlet/ or http://deals.ebay.de/markenshops.

About eBay
Founded in 1995 in San Jose, Calif., eBay Inc. (NASDAQ:EBAY) connects millions of buyers and sellers globally on a daily basis through eBay, the world's largest online marketplace, and PayPal, which enables individuals and businesses to securely, easily and quickly send and receive online payments. We also reach millions through specialized marketplaces such as StubHub, the world's largest ticket marketplace, and eBay Classifieds sites, which together have a presence in more than 1,000 cities around the world. For more information about the company and our global portfolio of online brands, visit www.ebayinc.com.

About arvato services
arvato services, a subsidiary of arvato AG, is the leading service provider for every aspect of effective solutions in the fields of Customer Communication, Supply Chain Management and Financial Services in Europe and non-European markets. arvato services offers one-stop shopping concepts to its customers for CRM-/SCM-Consulting, Customer Loyalty, Data Management, E-Commerce, Online-Marketing, Lettershop, Customer Service, Logistics and Finance, supported by IT-solutions.