A.T.U – Auto-Teile-Unger

Responsibilities

• Increasing liquidity by purchasing past-due receivables through the complete assumption of del credere risks
• Assuming responsibility for receivables management with a special focus on taking a professional approach to end customers in arrears

Customer

With 600 outlets and more than 13,000 employees, Autoteile Unger is a Europe-wide company. Its primary business involves auto accessories, replacement parts and tires. A.T.U also operates its own service garages and an online retail shop.

To meet the customer’s high requirements, we developed processes based on the company’s internal procedures. These solutions optimally fulfill the customer’s needs while requiring the customer to make few changes.

As part of continuous optimization efforts, reports are regularly written and presented. Thanks to these reports, it is possible to optimize the debtor structure and to minimize loss of receivables.

Central activities

• Completely automating and regularly receiving data files with overdue receivables
• Quickly paying the agreed-on purchase price
• Initiating collection procedures among debtors
• Operating a call center with agents and services provided in 15 languages to answer debtor inquiries
• Handling all portfolio management
• Compiling, providing and discussing comprehensive reports on a regular basis