interlübke

Responsibilities

• Performing debtor and receivables management
• Analyzing and evaluating customer structures on a continuous basis
• Providing liquidity by purchasing and financing open receivables

Customer

The history of interlübke extends back to the year of 1937, when the brothers Hans and Leo Lübke established Gebr. Lübke GmbH & Co. KG. The name that the premium furniture maker uses today was created in 1963 using a combination of the family name and the words interior or international.

The products made by the company in northwestern Germany are characterized by modern design, clear forms and a focus on the fundamentals. Today, the company generates annual sales of about €50 million with its perfectly crafted, high-quality furniture systems.

A professional risk and receivables management system tailored to meet the company’s specific needs facilitates growth opportunities with domestic and international customers who have exceptionally good credit.

Since 2004, arvato services has been providing innovative, flexible full-service factoring to the company and helping secure the continuing growth and internationalization strategy. The individually customized service package covers the entire value chain: from reviews of new customers, sales financing, hedging to collection of receivables.

To meet interlübke’s high quality requirements, complex systems were developed in terms of reporting and receivables management. A support team assigned to this customer handles all of the service components in receivables management, enabling interlübke to direct its full attention to its core business.

The success of the active receivables and portfolio management provided by arvato services can be continuously measured by the optimization of cash management, the improvement of the company’s rating, cost reductions in creditor management and long-term reduction of loss chargeoffs.

Central activities

• Conceiving and coordinating the range of services
• Connecting the customer’s IT systems to the system landscape of arvato services
• Automatically receiving all debtor master data and billing data on a daily basis
• Actively managing customer-related risks through continuous analysis of current customers and evaluation of all new customers before invoice processing to reduce default risks
• Assuming 100-percent default protection
• Direct financing of purchased receivables and prompt provision of liquidity to optimize cash flow and improve key balance sheet ratios
• Individualized management of all transferred debtors on behalf of the customer in all questions about payment processing and receivables collection
• Setting the parameters for a customized online portal to facilitate online viewing of all financing, risk and booking data
• Assuming out-of-court and in-court enforcement and collection procedures, including long-term debtor management